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FAQ

Questions about our safari lodges coming in 2021?

Send us a message and we will answer any questions you may have!

What public transport is available?

The Isle of Arran can be accessed from two ferry routes, both operated by Caledonian MacBrayne. Ardrossan to Brodick is the main route with multiple sailings a day, especially during summer timetable but continues to operate all winter. This ferry takes 50 minutes. Claonaig to Lochranza also runs during the summer months (end of March till the end of October). Balmichael is 8 miles from Brodick and 17 miles from Lochranza.

Cars are advised to book in advance, especially over a busy summer season. Foot passengers do not need to book in advance.

From Brodick and Lochranza, there are buses which run past Balmichael Glamping on The String Road, connecting the east and west of the island. Tell the driver where you want off (Balmichael Glamping) and they will drop you at the end of our drive.

Taxis are also available for booking. We recommend you organise this in advance.

Where should I go when I arrive?

When you arrive at Balmichael Glamping, park at the car park or walk through the car park if you have travelled by public transport. If you arrive in the evening it can be very dark so a torch is advised! Follow the signs down the path to The Courtyard of farm buildings. We ask upon booking that you provide a rough arrival time so we can be around to show you to your accommodation. Our owner’s accommodation, ‘Old Byre Cottage’ is accessed from far left corner of The Courtyard. Ring the bell on arrival or we will leave a notice if we are elsewhere on site.

Bring your belongings from the car as we do not permit cars in the accommodation area for safety of our guests, children and animals. We have wagons for transporting your belongings which are recommended for use, especially for safari lodge guests who will be staying further in the field. Wagons are located next to the path in the car park and we ask you return these to the same location after use for other guests.

When can I check in? When do I need to check out?

Check in is any time from 4pm on the day of your arrival. If you are coming over on the ferry please let us know the time you will be arriving. We ask that all guests check out of their accommodation by 10am on the day of departure.

During check in, we will safely see you find your accommodation. All welcome information will be sent in a pack via PDF to minimise paper contact.

Is bedding provided?

Mattresses, duvets, pillows, sheets and bedding covers are provided for all beds for the duration of your stay. Roll-out mattresses are provided for the single beds in the barrel pods as the single beds fold away during the day to provide bench seats.

Are towels provided?

Bath towels are not provided. However, you can hire bath towels at a cost of £5 per towel. These can be booked in advance when booking. Don’t be stuck if you forget towels, we can still hire them out!! Hand towels are provided in toilet areas.

What cooking facilities are provided for barrel pods?

Barrel pods are equipped with a microwave, kettle, toaster and 40 litre cool box. We supply reusable cool packs which keep your fridge cold for over a week. Each barrel pod has a small outdoor kitchen for washing up. Eco-friendly washing up liquid, surface cleaner, cloths and tea towels are provided. Plates, bowls, glasses, mugs, crockery and other basic equipment is provided.

BBQ fire pits are also provided for cooking. We kindly ask that BBQ grills are washed after use.

What toilet and showering facilities are provided?

For your own convenience and to add to your outdoor getaway, each barrel pod is provided with an wash hut complete with compost toilet, sink and shower. These are located right next to each accommodation for the sole use of your group. As these wash huts are for your group’s exclusive use, we ask that you only use the facility designated to your lodge or barrel. Arran Aromatic hand-wash, hand towels and biodegradable loo roll is provided.

Does my accommodation have electricity?

All accommodations have electricity and electrical sockets. Costs are included in your stay.

Is there WiFi?

WiFi is provided during your stay. A password will be available upon arrival.

What heating is provided?

Barrel pods are equipped with electric fan heaters which are quick to heat up the well-insulated pods.

Do you have hot tubs?

Due to current circumstances, we have decided we will not be hiring hot tubs as health and safety is paramount to our guests and ourselves. We do hope to provide wood-fired hot tubs in the future!!

What if I forget my essentials?

We will endeavour to help in any way we can. The local convenience store in Blackwaterfoot – 3 miles from Balmichael - stocks a vast array of products and local supplies.

Is there a shop on site?

We do not have a shop on site but you can bring supplies with you. Blackwaterfoot has an excellent convenience store, bakery and snack shop a mere 3 miles away.

What outdoor seating or areas are provided?

Barrel pods are designed with little seats beside the door and are slightly sheltered, perfect to sit with a morning cuppa and enjoy the spectacular view. Each barrel pod also has a picnic table just outside to enjoy an alfresco dining experience.

Do you provide a BBQ area?

Each accommodation is provided with a small BBQ fire pit. We kindly ask that you do not bring disposable BBQs with you but make use of the facilities provided.

Do you have fire pits?

There is a large fire pit next to the barrel pods - a lovely social spot to end the day! Alternatively, each barrel pod has a BBQ fire pit for use.

Are you dog-friendly?

One of our barrel pods is dog-friendly (The Bodega) and we are delighted to welcome well-behaved dogs to our site at Balmichael Glamping. There is an additional charge of £5 per dog per night and we would allow a maximum of two dogs within The Bodega, but with all beds in use, the space inside the barrel pod is limited. Please contact us if you would like to discuss your dogs prior to booking.

We ask that all dogs are kept on a lead within the site in consideration of other guests and animals that share the area, as well as surrounding livestock. Please bear this in mind when walking near the site and follow rules of the countryside. We have stakes and long ropes for your dog to borrow when you are relaxing outside. Dogs are required to have bedding provided and are not allowed on sofas or beds for hygienic purposes.

What infant provisions do you have?

Travel cots will not fit into a barrel pod. We have found that by moving the double mattress to the side of the cabin, a single mattress can be set up beside it.

Please note, on a safety aspect for younger children, our site has fire pits, a pond and animals. We want everyone to have a fabulous time at Balmichael Glamping and request children are supervised at all times for safety and enjoyment of all guests.

Do you cater for stag and hen parties?

We do not allow hen, stag or same sex parties unless the party is taking out the full accommodation during their stay. All guests must abide by the rules of Balmichael, including keeping the noise levels respectful for our residents and neighbours.

Is your site accessible for wheelchair users?

Much of our site is on solid ground however all accommodation is accessed via a grassy path in a field. All accommodations have stairs for access.

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